collections Collection Campaigns
Telephone Queues
Progressive Dialling
Collection Procedures
Document Production
Collector Performance
Variable types of letters and emails
Unique procedures can be attached
Fully maintainable
Highly adaptable
Requires no programming
Money Claim & Judgment
Judgment
Scottish/Irish Money Claims & Judgment
Recovery of Goods Claims & Judgment
Further Liabilities on HP debts
Defence Monitoring
Settlements & Consent Orders
Installment Monitoring
Order to Obtain Information
Attachment of Earnings Order
Charging Order
3rd Party Debt Order
Bankruptcy & Winding Up
Recovery from Estate of Deceased Debtor
Debtors in Armed Forces
Mortgage Arrears
Residential Rent Arrears
Illegal Occupation of Land
Claim for Possession
Possession Orders
Payment of Arrears
Suspension
Eviction
Clients:
Experian
CPC
Define units of time
Automatic time logging
Direct entry of time transactions
Integrate to maintain the value of all time transactions
Request pre-payment
Billing by Time Recording
Billing of Disbursements
Billing on Receipts from Debtors
Charges for Work Completed
Charges for Interest Collected
Issue papers, letters, claims
Diarise events
Change procedures without disturbing the wider system
Procedures can be built very quickly and easily
Programming not needed
Design & build workflow with well-designed tools
How Data is Viewed and Processed
Stationery Types
Merge Formats
Document Definitions
Release Workflow Procedures to Users
Easy user definition
Output to paper
Output to Email
Output to mailshot
Output to MS Excel
Catalogue into menu

Silver Link Debt Litigation Software System

The Silver Link Debt Litigation & Recovery software system manages the recovery of debts through the County Court automatically.  For money claims it provides the basic process starting with a warning letter prior to commencement of legal proceedings and finishes with any method of enforcing a judgment.  Alternatively, bankruptcy or winding up procedures can be initiated.  For non money claims, a comprehensive procedure for the recovery of goods is also provided. The system provides the following facilities:

  • Consolidation of Debts into a Single Claim - An unlimited number of debts of the same type for a debtor can be consolidated into a single claim.
  • Defended Cases - If part admission or full defence is filed, the system provides a defence monitoring procedure with the relevant track allocation forms, applications for summary judgment and stays.
  • Standard Particulars - A wide range of standard particulars of claim are provided for both money and recovery of goods claims.  Particulars for various forms of purchased debt and local authority matters are also available.
  • User Definition of Debt Types - The user may also define particulars of claim for additional debt types using the easy to use procedure definition facilities.
  • Interest - The system calculates interest up to (and beyond) judgment at the rate that the user chooses for a case.  An unlimited number of rate tables can be defined.  Interest will be added to the debt balance.  The system follows all of the rules for calculating post judgment interest, when this is required.
  • Enforcement - After judgment, procedures for all methods of enforcement are available.  These include payment by instalments, warrant of execution, writ of FiFa, charging orders, attachment of earnings orders, third party debt orders and orders to obtain information.
  • Bankruptcy and Winding Up – A comprehensive bankruptcy and winding up procedure is provided for both the County Court and the High Court.
  • Instalment Payments - The user may create a schedule of instalment payments with either weekly, fortnightly, four weekly, monthly, quarterly or unequal instalment frequencies.  The system checks that each payment is received on time. If the defendant defaults on a payment, a letter to the defendant will be printed, and the user may choose what further action to take.
  • Settlements – Settlements can be agreed at any time and payment may either be by lump sum, or by instalments.  Where appropriate, the system produces a consent order.  If the debtor reneges, the settlement is withdrawn and the previous litigation procedure continues.
  • Debt Ledger - The system maintains a financial ledger for each debt showing all debits and credits.  Payments are allocated according to the method selected.
  • Client Letters & Emails – At various points in the procedure, the system keeps the client informed on the progress of each matter, either by producing a letter, or by sending an email automatically.  (This facility can be disabled if it is not required).
  • Flexible Structure - The structure of the system is inherently flexible so that all elements of the procedure and standard documents can be tailored by the user to suit individual requirements.  The Silver Link Procedure Definition Manual describes how to define new procedures and make changes to those supplied.  High Court steps and documents can be added easily.  The system has been built using the eXact Developer.  This is a rapid development tool that eliminates the need for detailed programming wherever possible.  To the user, this means that new features can be added in a fraction of the time and cost when compared with systems that have been traditionally programmed.

This module can be integrated seamlessly with the Silver Link Collections, Time Recording and Billing modules.

With a single mouse click, each debt can be switched between collections and litigation and vice-versa.