collections Collection Campaigns
Telephone Queues
Progressive Dialling
Collection Procedures
Document Production
Collector Performance
Variable types of letters and emails
Unique procedures can be attached
Fully maintainable
Highly adaptable
Requires no programming
Money Claim & Judgment
Judgment
Scottish/Irish Money Claims & Judgment
Recovery of Goods Claims & Judgment
Further Liabilities on HP debts
Defence Monitoring
Settlements & Consent Orders
Installment Monitoring
Order to Obtain Information
Attachment of Earnings Order
Charging Order
3rd Party Debt Order
Bankruptcy & Winding Up
Recovery from Estate of Deceased Debtor
Debtors in Armed Forces
Mortgage Arrears
Residential Rent Arrears
Illegal Occupation of Land
Claim for Possession
Possession Orders
Payment of Arrears
Suspension
Eviction
Clients:
Experian
CPC
Define units of time
Automatic time logging
Direct entry of time transactions
Integrate to maintain the value of all time transactions
Request pre-payment
Billing by Time Recording
Billing of Disbursements
Billing on Receipts from Debtors
Charges for Work Completed
Charges for Interest Collected
Issue papers, letters, claims
Diarise events
Change procedures without disturbing the wider system
Procedures can be built very quickly and easily
Programming not needed
Design & build workflow with well-designed tools
How Data is Viewed and Processed
Stationery Types
Merge Formats
Document Definitions
Release Workflow Procedures to Users
Easy user definition
Output to paper
Output to Email
Output to mailshot
Output to MS Excel
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Third Party Links - payments, printing and phones


Silver Link will integrate with most of the popular payment systems. There are standard stored procedures which can interface with the payment module.

Silver Link will interface with standard IVR systems.

Silver Link can output to the standard outsourced printing organisations.

 

Data Exchange - bringing it in and sending it out


The Silver Link import function allows the qualified user to set up specific formats for the mass import of data.

The import system allows for validation runs prior to import. Conversion tables can be set up for translating the data prior to import. All import runs provide comprehensive audits and control totals.

There are standard import routines for Clients, Debtors, Invoices and Payment Plans

The Silver Link export function allows reports to be exported to Excel and CSV files.


CUBs Debt Collection data conversion


Silver Link has all the necessary routines to convert data from the CUBs debt collection system