collections Collection Campaigns
Telephone Queues
Progressive Dialling
Collection Procedures
Document Production
Collector Performance
Variable types of letters and emails
Unique procedures can be attached
Fully maintainable
Highly adaptable
Requires no programming
Money Claim & Judgment
Judgment
Scottish/Irish Money Claims & Judgment
Recovery of Goods Claims & Judgment
Further Liabilities on HP debts
Defence Monitoring
Settlements & Consent Orders
Installment Monitoring
Order to Obtain Information
Attachment of Earnings Order
Charging Order
3rd Party Debt Order
Bankruptcy & Winding Up
Recovery from Estate of Deceased Debtor
Debtors in Armed Forces
Mortgage Arrears
Residential Rent Arrears
Illegal Occupation of Land
Claim for Possession
Possession Orders
Payment of Arrears
Suspension
Eviction
Clients:
Experian
CPC
Define units of time
Automatic time logging
Direct entry of time transactions
Integrate to maintain the value of all time transactions
Request pre-payment
Billing by Time Recording
Billing of Disbursements
Billing on Receipts from Debtors
Charges for Work Completed
Charges for Interest Collected
Issue papers, letters, claims
Diarise events
Change procedures without disturbing the wider system
Procedures can be built very quickly and easily
Programming not needed
Design & build workflow with well-designed tools
How Data is Viewed and Processed
Stationery Types
Merge Formats
Document Definitions
Release Workflow Procedures to Users
Easy user definition
Output to paper
Output to Email
Output to mailshot
Output to MS Excel
Catalogue into menu

Case Management Applications

The following application modules come ready built for immediate use  or to tailor if required.

  • Collecting Outstanding Debts – The Collections module provides facilities for setting up collections campaigns for teams of debt collectors.  It is integrated with automatic telephone dialling equipment that allows the number of calls per collector to be maximised.  The system generates follow up documentation, records promises to pay and will manage payment by instalments.
  • Debt Recovery Litigation – The Debt Recovery Litigation module provides a comprehensive set of legal procedures for recovering unpaid debts through the courts. Procedures are provided for issuing claims, obtaining judgment, managing settlements, instalment plans and enforcing judgments by way of attachment of earning orders, charging orders, third party debt orders and obtaining debtor information via an order to obtain information.  A comprehensive set of insolvency procedures are also supplied for the bankruptcy and winding up of debtors.
  • Mortgage Arrears – This is a litigation procedure for repossessing property through the courts where there are mortgage or rent arrears.
  • Debt Management – The Debt Management module manages the payment of creditors by a debtor client using an agreed payment plan.  Monies received from the debtor are apportioned to each creditor according to a set of user defined rules.
  • Property Conveyancing – The Residential Conveyancing module mages the legal procedure for selling and buying residential property
  • Local Authority matters – Automated procedures are provided for various counterpart agreements, commercial leases, planning appeals, right to buy sales, sheltered housing sales, council works contracts and tree preservation orders.  Each of these procedures will be tailored according to each customer’s requirements.