Silver Link Case Management Software - the effective workflow solution
The Silver Link case management software reduces the complexity and speeds up the process of case handling. The Case Manager software presents a consolidated view of all cases being handled by an organisation. The Case Manager automates the processes and activities required to complete cases quickly and effectively.
The Case Manager allows case workers and administrators to manage the entry of data, the associated processes and the corresponding paperwork.
As a case is progressed calculations are made, key dates are recorded, postings are made automatically to the ledgers, and documents are written to print queues. Audit trails of procedural events, financial transactions and documents produced are maintained.
With case workers relieved of the need to produce documents manually the case teams will be able to manage higher case volumes with less effort.
- Consolidated view of cases and associated data and paperwork.
- Real-time access to the latest case position.
- Reduction of processing errors based on a comprehensive set of standard documents
- Automatic setting of next process dates and reminder handling
- Correspondence tracking
- Alert mechanisms for notification and escalation
- Log and review all parties concerned with a matter
- Process pre-determined events by making calculations and producing documents
- Provide an audit trail of all events processed, financial transactions posted and documents
- Provide a range of document templates to minimise one-off drafting exercises
- Provide regular and effective client reports showing status details of individual matters
- Improve consistency in the way case events are managed and completed
- Improve service given to clients by being pro-active rather than reactive
- Enable managers to review workload and fee earner activity more effectively